Project Summary
This case study is shared as a record of our past execution experience in industrial procurement, import handling, and installation coordination.
In this project, the client was Chittagong Urea Fertilizer Limited (CUFL), Bangladesh, a government entity under BCIC. The purchase order date was 03 December 2014. CUFL required a Rotork actuator assembly with UK origin.
At that time, Impro Solution Bangladesh was operating as a Rotork distributor in Bangladesh. We managed the planning, commercial coordination, import route decision, and execution support for the project.
Client Requirement
CUFL required a Rotork actuator assembly for plant use, with emphasis on:
- correct specification matching
- UK-origin requirement
- import and commercial handling through proper channel
- successful installation support

Client purchase order record (redacted/archived) dated 03 Dec 2014 for Rotork actuator assembly supply.
What We Did
Impro Solution Bangladesh handled the project through a structured approach:
- planning and decision-making for supply route and execution
- coordination of sourcing through Rotork India
- support for UK-origin requirement
- import into Bangladesh through Letter of Credit (LC)
- outsourced engineer arrangement for site installation support
- execution follow-up until successful installation

Site installation coordination support for actuator replacement/installation at CUFL
Supply and Import Route (Commercial Structure)
The client required UK-origin equipment.
The practical supply route was managed as:
Rotork UK → Rotork India → Import to Bangladesh (LC basis)
This route helped complete the transaction in a commercially workable way while meeting the client’s requirement.
Installation Outcome
We arranged outsourced engineering support and the actuator was installed successfully at site.
The client was satisfied with the project outcome.
Project Leadership
Although execution involved multiple parties, the project planning and key decisions were led by Shafiqul Mowla, Owner of Impro Solution Bangladesh.
Why This Experience Matters (Service Relevance)
This case demonstrates our real experience in:
- industrial procurement planning
- origin-sensitive supply handling
- LC-based import execution
- vendor route coordination
- site execution support management
Today, we use this experience to provide service-based support only for clients, including:
risk-focused commercial and import documentation guidance
compliance pack preparation support
procurement documentation review
supplier coordination support
execution planning support